Milton Keynes Council Services

Help with Emergencies

MK Council Emergency Planning
What to do in Specific Emergencies

The WGTC Office has now closed until further notice, you will need to contact MK Council to have your recycling bags delivered to your property. Check here for further advice

Milton Keynes Council is responsible for council tax and benefitshighways, street lights, waste and recycling

Should you discover a street light not working or even on all day, a landscaping or highways issue, please visit the Milton Keynes Council website to report direct to them.

MK Council COVID-19 Services 
Book a Tip Run Online 
MK Council Report It 

Helpful Guides

Street Lighting 
Road Gullies, Floods & Draining

For a variety of issues, you can report these directly to MK Council via their Report It tool;

Waste & Recycling Issues 
Missed Collection
Street Lighting 
Housing Repair 
Issues with Trees
Noise Nuisance 

MK Council News

MK Council E-Scooter Trial Information 

MK Strategy for 2050 

Council Tax and Benefits  

Benefits & Council Tax  
View Your Council Tax Account Online 
Access Your Council Account 

Waste & Recycling 

You can report missed collections, order clear recycling sacks and find out more information about which item belongs in each bin or bag. 
You can also find out more information about the Get Sorted MK Campaign, which is aiming to reduce contamination of bags, by clicking on this link.  


This is where you can report council housing repairs and also contact the Homelessness Prevention Team if you're in need of emergency housing.  

Help with Homelessness  

Public Consultations 

Safeguarding Adults & Children

Highways & Transport Hub


You can pay your parking ticket, apply for a blue badge or apply for parking permits. 

Bus Timetables 

Bus Service Disruptions & Diversions 
Bus Timetables, Maps & Travel Updates  

Planning and Building 

Planning Hub  
My MK mapping  

Schools & Adult Learning 

Helpful Information from MK Council

Street Lighting Information

Common Faults - take a look at how to report issues with street lights and what some of the most common issues are.

MK Council Report It Link

Bogus Tradespeople

If you get a knock on the door from a tradesperson, check their ID before letting them into your house.

MK contractors always carry ID and will show it on arrival. If you are in doubt please call 01908 691691. Contact the Police in an emergency.

Recycling Sacks

Ordering Clear Recycling Sacks

You have to order clear recycling sacks from Milton Keynes Council. You can order recycling sacks directly from MK Council here. Alternatively call 01908 252570.

Recycling Cardboard

When putting our cardboard for collection, it must be inside a recycling sack and not left loose next to your rubbish/recycling. Loose cardboard will not be collected. Large amounts should be taken to your local household waste and recycling centre. 

Alley Parking 3 Strike System

1st Strike – If a vehicle is obstructing in the back alleyways the local residents approach in the 1st instance

2nd Strike - If a vehicle is still obstructing the back alleyways after the initial contact has been made then the residents are required to contact the police who will issue a letter of warning

3rd Strike - If a vehicle is still obstructing the back alleyways after the police can then issue with FPN


 For rubbish collection, put all your refuse and recycling bags, containers and bins out between 5pm on the day before collection and by 7am on collection day each week.

Missed collections can be reported to Milton Keynes Council