Cost of Living Support- Help for Households/Businesses

Milton Keynes City Council factsheet detail help with the cost of living

Sustainable Warmth Programme
The Sustainable Warmth Programme helps to fund home energy improvements for households struggling with energy bills. This grant could see households receiving up to £25,000 of home energy improvements at no cost to them.

Cost of Living Support- Food Initiatives

King's Church Community Centre, Creed Street, Wolverton, MK12 5LY. 01908 411300

Food Bank Session, Monday to Friday 12.30 - 2.30pm. 
Come along to the Foodbank sessions for an informal chat and to see if you are eligible to receive Foodbank - please bring I.D.

Top-Up Shop, Every Wednesday 12.30 - 2.00pm. 
For those facing financial hardship. You can buy 10 items of store cupboard food or baby food for just £2 along with tins of formula for £4 and extra bonus items. You do not need to have a previous professional referral to use this service and any support from us will not count towards your Foodbank limit. This is a means tested service, and a cash only event. Please bring a bag!

Lunch Drop In, Every Thursday 11.30 - 1.30pm.
A place where anyone in need of food, friendship, support or just a chat can drop in. We provide a
selection of sandwiches, cakes and a hot meal option each week. You can either have this at a table in our
hall or as a take-away. This is a free service, donations welcome, and is not means tested.

The Old Bath House and Community Centre, 205 Stratford Road, Wolverton, MK12 5RL.
01908 310574

Wolverton Community Fridge - saves fresh, surplus food from supermarkets, local food businesses, households and gardens from going to waste. The food is free, session times are: Wednesday 6 - 7pm & Saturday 12 - 1.30pm. All welcome. For more information go to or call
Jenni on 01908 310574.

Foodcycle Lunch, every Friday, 12.30 - 1.30pm - A lunchtime session to meet and enjoy a free home-cooked meal. All welcome. If you are interested to volunteer, contact:

Repair Cafe, second Saturday of the month, 9.30am - 12.30pm - an opportunity to have broken household items fixed at no cost. The team offer a warm welcome and free refreshments. For more information email:

MK Christian Foundation, The Square, Wolverton, MK12 5HX. 01908 311112

Open Monday to Friday 9.30am - 4.30pm, Cafe open 9.30am - 3.30pm. For reasonably priced food and drinks. Senior Citizens' Coffee Mornings Thursday and
Friday. Free access to internet and IT.

The Old School, Old Wolverton Road, Old Wolverton, MK12 5NH. 01908 321898

Study Hub, Tuesday and Wednesday evenings. Offering a warm place to do homework for children and young people, a hot meal and social activities. Contact for
more information or call to speak to the Cafe Team.

Climate Change and the Environment

Wolverton's Hedgehogs

There is a community group dedicated to helping the hedgehog. You can find it on Facebook as 'Wolverton Hedgehogs'. 

Save Wolverton's Swifts and Martins

These red listed birds need all the help they can get. Visit the SWSM Facebook page to find out what you can do, such as putting up a swift box.

Recycling and Waste Information

Order bins, bags or boxes from MK Council.

To request a yellow battery bag to be posted to you, please email or call 01908 252570.

If you are still in doubt about which bin or box or bag to use, view the A-Z guide of recycling in MK.

You can return your soft plastic packaging to Tesco instead of putting it in your household waste. Read more information about Tesco recycling soft plastics

New Waste Collection Information (Wheelie Bins)

Wheeled bin information leaflet

Assisted collection leaflet

Organising a Litter Pick

1. Borrow litter pickers

WGTC has these available to hire, alongside hi-viz jackets. You can also contact MK Council to hire pickers.

2. Arrange collection of the filled sacks

Please let MK Council know at least seven days in advance where possible of the area you are litter picking and where you would like the rubbish sacks to be collected from so they can ensure a crew is available to collect the bags. You can contact the Waste Team. If you only have one or two bags for collection you can put them out on your normal collection day and they will be collected as part of your weekly collection.

There are currently regular litter picks taking place in Wolverton. Head to the Wolverton Litter Pickers Facebook page for more information or contact the office, 

Community Safety

Neighbourhood Watch

You may want to consider setting up a Neighbourhood Watch committee. You can find information on the Neighbourhood Watch website. The Town Council are here if you have any further questions or would like to discuss any other issues.

Safer MK 

The SaferMK Partnership works to tackle and reduce crime and anti-social behaviour. 

The SaferMK vision, "sustaining safe and resilient communities together" aims to make Milton Keynes a safer place by reducing the fear of crime, minimising the likelihood of becoming a victim of crime and by addressing community safety concerns to improve the lives of our residents, businesses and visitors. 

For more information please visit the SaferMK webpage.

Security Measures for Businesses

Please also below for guidance on installing security measures for businesses who are in the conservation area of Wolverton:

Security shutters should be:

1 Link or lattice type and contained inside the shop so that the shop front and contents are still visible after the shop is closed.

2 The colour of the shutters should not detract from the character of the building or the area.

3 Security glazing is an alternative which can be unobtrusive and effective.

Important Numbers 

101 for the police for non- emergency calls.

999 for the police, ambulance and fire brigade in an emergency only.

Central Networks

0800 111 999 for gas emergency

0800 771 881 for water

0800 056 8090 for electricity outage

You can sign up up Thames Valley alerts.

Anti-social Behaviour (ASB) and the Community Trigger

The Anti-social Behaviour, Crime and Policing Act 2014 introduced specific measures designed to give victims and communities a say in the way that complaints of anti-social behaviour are dealt with.

This includes the Community Trigger (also known as the ASB Case Review), which gives victims of persistent anti-social behaviour reported to any of the main responsible agencies (such as the council, police, housing provider) the right to request a multi-agency case review of their case where a local threshold is met.

Agencies, including local authorities, the police, local health teams and registered providers of social housing have a duty to undertake a case review when someone requests one and their case meets a locally defined threshold.

For more information on the Community Trigger, and how it works please visit the Gov UK guidance, MK Council Safer MK, ASB Help or the SaferMK Community Trigger Procedure.

Further Resources

Depaul Reconnect

Depaul Reconnect offers professional and impartial support and mediation for young people and their families. They help improve communications and strengthen relationships to prevent youth homelessness, providing a safe space and an accredited mediator to help find solutions to conflict.

Contact the Reconnect Team on 0330 555 0180 or

Nightstop Milton Keynes

Nightstop aims to provide a safe place to sleep for vulnerable young people aged 16-25 in the homes of trained and vetted volunteer hosts. Depaul UK is currently setting up this service in Milton Keynes and they are asking for help. Nightstop is looking for people across the parish who can offer young people a bed for the night, a hot meal, a wash and a listening ear.

For more information on hosting or other volunteering opportunities please contact Catherine or Lucy on 0330 555 0180 or email

Citizens Advice Bureau

Appointment based service every Friday 10:00-14:00. Call 01908 604475 to make an appointment or visit the CAB website.

View their contact info leaflet

The Mix

A drop in service in Milton Keynes that supports emotional health and mental well-being. Open every Monday 14:00-16:30 at Unity Park Station, MK9 1LR. Visit The Mix website.

Domestic Violence Support

If you are experiencing domestic abuse, or the situation feels unsafe in your own home, help is available.

Call MK Act on 0344 375 4307 Monday-Friday 9am-5pm

National Domestic Abuse Helpline- 0808 2000 247 (24hr freephone)

Men's advice line- 0808 8010 327

LGBT National Domestic Abuse Helpline- 0800 999 5428

In an emergency call 999, press 55 if you are not able to speak.

Government support for victims of domestic violence

Victims First 

Live Life Social Prescribing

Social Prescribing is an approach to empower people to have the best wellbeing possible through engagement with the community.

Social Prescribing, Live Life provides a service for all adults 18+ living in Milton Keynes and is an NHS commissioned service by BLMK CCG.

Find out more in this leaflet about Social Prescribing and a Social Prescribing referral form.
Drug and Alcohol Support for Children and Young People

Young Peoples Drug and Alcohol Service provides drug and alcohol support for young people aged 18 and under in Milton Keynes. Please email or telephone: / 07557 317 317 / 07557 318 684 / 07557 317 331

The service is completely free and supports young people who are;
• Thinking about using drugs or alcohol
• Currently using drugs or alcohol
• Affected by a family members drug or alcohol use
Other services:

Talk to Frank – the government’s drug advice website/helpline including information and advice for parents on how to talk about drugs with their children
KOOTH – mental health support and advice for 11-19 year olds, available 365 days a year
SHOUT – text SHOUT to 85258 24/7 free text service for anyone in crisis anywhere

National Association for People Abused in Childhood (NAPAC)

If you are an adult survivor of any form of child abuse the NAPAC is there for you.

NAPAC website
Free, confidential hotline 0808 801 0331

LGBT Foundation

Need a supportive ear to listen to you? Struggling with your mental health? Thinking about coming out?

Call 0345 3303030 Monday-Friday between 10am and 6pm. 
LGBT Foundation website 


Childline helps anyone under 19 in the UK with any issue they are going through. Free, confidential and available any time, day or night.

Call 0800 1111
Childline website 

MK Money Lifeline

MK Money Lifeline offer free confidential money advice to anyone in the MK area.

Call 0300 1235 198 

Milton Keynes University Hospital NHS Foundation Trust- Have Your Say

Would you like to have a greater say in how your local hospital is run?

The hospital and its governors are always seeking to better engage with members of the community in Milton Keynes and the surrounding areas.

Governors can help people to have their say in how the hospital provides its services to the community, and influence the hospital’s future development, to ensure the hospital meets the needs of the community.

The two main ways people can have their say are:


  1. Sign up to Trust membership, which is free and takes around 60 seconds online. Members are entitled to NHS retail discounts, and can vote in governor elections, and even stand as a governor.
  2. Speak to your local Milton Keynes University Hospital governor about your views, issues and concerns, for possible review by the hospital’s Council of Governors. The governors for the parish are Ann Thomas and Robert Johnson-Taylor.
For more information on signing up for membership, your local governors, or Milton Keynes University Hospital, please visit the MKUHT website or view the leaflet.

DAFS (Drugs & Alcohol Family Support)

DAFS run a voluntary support group for family members with an addicted loved one.

Individuals can self-refer to us or can be referred by many of the other services in Milton Keynes such as ARC, SAMAS, CarersMK, MK Council etc.

They meet fortnightly on a Monday 19:30-21:00 at the Old Bath House.

There's more information on the DAFS info leaflet.

Support for Eastern and Central Europeans

Barka UK is a registered charity and our main service is a Reconnection Project providing assistance with voluntary reconnections to nationals of Central and Eastern Europe who are homeless, rough sleeping, face mental health issues, have been released from prison and who may have no recourse to public funds.

NHS East of England Gambling Service

Provides specialist gambling treatment. The service is keen to offer an ‘open-door’ approach and welcomes both self-referrals and professional referrals.

Whether you are affected by your own gambling or someone else's, you are welcome to come and talk to us. We offer support to individuals and families experiencing the negative impact of gambling.

It can feel difficult to reach out for help, and this may be the first time you have, but we want you to know you are welcome here.

Tel: 01908 724287



WGTC Noticeboards

There are noticeboards spread across the parish. These are for the use of WGTC only and advertise agendas and minutes of council meetings as well as council events.